Frequently Asked Questions

Yes. We support OEM and ODM projects with your logo on the machine, custom packaging, and custom appearance such as the front panel or housing. Each option has its own MOQ (see "What is your minimum order quantity (MOQ)?"). Send us your target model, market and quantity, and we will confirm which options apply.

MOQ depends on how much customization you need. All standard models start from 10 units. Adding your logo to the machine (basic branding) starts from 50 units. A custom front panel or housing starts from 100 units, and a custom printed color box starts from 500 units. A full private-label project that keeps our standard packaging can usually start from around 100 units. Contact us with your target model and quantity for a confirmed MOQ.

We can provide relevant certifications for our products upon request. See our Certificates page for examples.

Lead time depends on order volume and customization requirements. Please contact us for an accurate quote.

Yes. Voltage, frequency and plug type are configured to match your target market, for example 110–120 V / 60 Hz with US plugs or 220–240 V / 50 Hz with EU plugs. Other plug standards can also be supplied. Please tell us your destination market when you request a quote.